Your Privacy
How we collect, use, and protect your data — explained in plain language.
Last updated March 18, 2026 · ~8 min read
Table of Contents
Data Controller
For privacy-related inquiries and GDPR data subject requests, the data controller is:
We collect your name, email, shipping address, and payment details when you place an order or subscribe. We also collect basic device and browsing data.
We use your data to fulfil orders, provide support, send marketing you've opted into, improve our products, and prevent fraud.
Under GDPR Article 6, we process data based on your consent, contract performance, our legitimate interests, or legal obligations.
We work with trusted partners for payments, shipping, email, and hosting. They only access data needed to perform their service.
We never sell your personal data. We share it only with our service providers, when legally required, or during a business transfer.
Your data is processed primarily within the EU. Any transfers outside the EU use Standard Contractual Clauses (SCCs).
All data is encrypted in transit (TLS 1.3) and at rest. We run regular security audits and have an incident response plan.
Order records are kept 7 years (Dutch tax law). Marketing consent until you withdraw. Support data for 2 years after resolution.
You can access, correct, delete, restrict, port, or object to your data processing at any time. We respond within 30 days.
We only send marketing emails you've opted into. Every email has an unsubscribe link. We never share your email with third parties.
Our products and services are not directed at anyone under 16. We do not knowingly collect data from children.
We'll notify you of material changes by email. Questions? Contact our Data Protection team at concierge@angelacid.com.
Version History
v1.0 — March 18, 2026
Initial privacy policy published. Covers data collection, GDPR rights, cookie usage, third-party processors, and retention periods.
Questions about your data?
If anything in this policy is unclear, or if you'd like to exercise your data rights, reach out to our team. We respond within 24 hours.
Contact Usconcierge@angelacid.com